Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Tap 2 Eat ("we," "us," "our") collects, uses, and protects your personal information when you use our Platform and services.

We comply with the Lebanese Law No. 81/2018 on Electronic Transactions and Personal Data, and adhere to fair information-handling practices similar to the EU GDPR.

2. Information We Collect

We may collect the following categories of information:

3. How We Use Your Information

We use your data to:

• Deliver menu discovery and restaurant management services
• Manage billing and payments
• Improve service quality and platform performance
• Send service-related updates and promotional offers (optional opt-in)
• Ensure compliance with legal obligations

4. Legal Basis for Processing

We process personal data based on:

• Consent (for marketing or optional data)
• Contractual necessity (to deliver the service you requested)
• Legal obligation (to comply with Lebanese laws or court orders)
• Legitimate interest (for service improvement and fraud prevention)

5. Data Storage and Security

All personal data are stored securely on encrypted servers located in Lebanon and the European Union.

We implement technical, administrative, and physical safeguards to prevent unauthorized access, alteration, or disclosure.

6. Data Retention

We retain user data only as long as necessary to provide services or meet legal obligations. Menu files and restaurant data are automatically deleted after 12 months of inactivity unless you request earlier removal.

7. Sharing of Information

We may share limited data with:

• Payment processors for secure transactions
• Legal authorities if required by Lebanese law

We never sell or rent personal data to third parties.

8. International Transfers

Where data are transferred outside Lebanon (for international clients), appropriate safeguards and data-transfer agreements are applied consistent with Law 81/2018.

9. Your Rights

Under Lebanese law and GDPR-aligned principles, you have the right to:

• Access and obtain a copy of your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to certain processing activities
• File a complaint with the Lebanese Data Protection Office

Requests may be sent to softwareetkan@gmail.com.

10. Cookies and Tracking

Our website uses cookies and analytics tools to improve usability. You may disable cookies in your browser settings; however, some features may not function properly.

11. Children's Privacy

We do not knowingly collect information from minors under 13. Parents or guardians who believe a child has provided data may contact us for immediate deletion.

12. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date. Continued use of our Platform constitutes acceptance.

13. Contact Us

For privacy-related questions:

• 📞 +961 81 960 475
• 📧 softwareetkan@gmail.com
• 📸 @tap2eat.food
• 📸 @softwareetkan
• 📍 Beirut, Lebanon